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Software Training Outlines

Microsoft Outlook Level 1 (2010, 2013 or 2016)

This course is the first in a series of two Outlook courses. It will provide participants with the skills needed to start sending and responding to e-mail in Microsoft Outlook, as well as maintaining a Calendar, scheduling meetings, and working with tasks and notes.

Performance-Based Objectives:
Upon successful completion of this course, students will be able to:

  • identify the components of the Outlook environment.
  • compose e-mail and respond to received messages.
  • use folders to manage mail.
  • use rules to manage incoming e-mail.
  • schedule appointments.
  • schedule meetings.
  • manage contacts and contact information.
  • create and edit tasks.
  • assign a task
  • create and edit notes.


Version: 2.8.0